Norway Since FLÖRA is based in Norway, all domestic orders include Norwegian VAT. There are no additional customs fees or duties for orders shipped to addresses within Norway.

European Union & International Orders For all orders outside of Norway, please be aware that your purchase may be subject to local import duties and VAT (Value Added Tax) set by your home country.

• DDU (Delivery Duty Unpaid): All international orders are shipped DDU. This means that the prices displayed on our website do not include taxes or duties.

• Payment: These charges are determined by your local customs authority and must be paid by the recipient upon arrival. FLÖRA has no control over these fees and cannot predict their amount.

• Refused Packages: If a package is refused or unclaimed due to customs charges, the customer is responsible for any original shipping fees and return costs incurred.

United States For our US customers, orders under $800 are typically exempt from import duties. However, please check your local state regulations for any specific tax requirements.